Effective Date: November 1, 2011
- What Personal Data of yours may be collected;
- What organization is collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available regarding collection, use and distribution of the information;
- What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and,
- How you can correct any inaccuracies in the information.
If you do not agree with these terms, please do not use the Web Site.
The purpose of the Web Site is to provide information and resources to people with chronic medical conditions concerning self-management of their condition, including self-management workshops available to them which may be sponsored by NCOA or others in the local community.
Once you enter another web site (whether through a service or content link), be aware that NCOA is not responsible for the privacy practices of those other web sites. We encourage you to look for and review the privacy statements of each and every web site that you visit through a link on NCOA's Web Site.
What Information is Collected and How Is It Used or Disclosed?
Non-Personal Information We Collect About You
We collect non-personal information about your use of the Web Site, including interest in various self-management workshops and the geographic location in which you live.
The information collected by cookies may be used for the following purposes: (i) to help us generate content on web pages or in newsletters and make improvements to the Web Site, (ii) to allow us to statistically monitor how many people are using the Web Site and selected sites to which the Web Site links, (iii) to allow us to statistically monitor how many people express interest in participating in self-management workshops, and (iv) to help us determine for what purposes these actions are being taken. We may use cookie information to target certain communications to your browser or to determine the popularity of certain content or links. Cookies may also be used as navigation aids.
As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Web Site. We may use clickstream data as a form of non-personal information to anonymously determine how much time visitors spend on each page of the Web Site, how visitors navigate throughout the Web Site and how we may tailor our web pages in the future to better meet the needs of visitors. This information will only be used to improve our site. Any collection or use of clickstream data will be anonymous and aggregate.
Personal Data We Collect About You
NCOA may collect Personal Data, such as your name, email address and state in which you live, that you may provide to us when you register on the Web Site and when you participate in our questionnaire or register for a workshop. While we don't collect information about your precise medical condition, our questionnaire collects information concerning the impact your condition may be having on your life, as well as your goals for self-management. We use the Personal Data that you provide to respond to your questions, to provide you information about workshops in your area, and send you periodic emails about updates and services that may be available to you in your area.
Disclosure of Your Information
NCOA may combine, in a non-identifiable format, the Personal Data you provide with information from other users to create aggregate data that may be disclosed freely to third parties and used by NCOA for any lawful purpose. Aggregate data does not contain any personal identifiers that could be used to contact or identify you, such as name or email address.
NCOA may disclose this aggregate information to its advocacy partners and members of its aging network in order for these parties to conduct advocacy activities on behalf of older adults. NCOA and its advocacy partners may disclose non-personal, aggregate information to government officials and representatives in order to conduct advocacy activities on behalf of older adults.
The Web Site contains online success stories from prior self-management workshop participants. If you chose to share your story or likeness with NCOA for use on the Web Site, your information will be open to the public and should not be considered private. Whenever you voluntarily disclose Personal Data on the Web Site (such as on discussion forums, personal video, email, etc), that information may be collected and used by others. By posting Personal Data online, you make that information accessible to the public. You may receive unsolicited messages from third parties in response to these posts. NCOA has no control over, and no responsibility or liability for, these parties.
Third party Service Providers
The Web Site may contain links to other web sites operated by parties other than NCOA ("Third Party Web Sites"). These Third Party Web Sites have their own, independent, privacy and data collection practices. NCOA has no responsibility or liability for these Third Party Web Sites, their privacy policies or actions. NCOA does not endorse any Third Party Web Sites.
How NCOA Handles Privacy and Security
Here are some of the security procedures that NCOA uses to protect your privacy:
The Web Site and database servers are hosted in a secured physical and network environment maintained by a third party hosting provider. Reasonable efforts are made to secure web servers, networks, host operating systems and databases against unauthorized access. We use a variety of security measures to protect Personal Data when stored or transmitted by NCOA, including Secure Socket Layer (SSL) Encryption. In order to take advantage of encryption, you must have an Internet browser that supports 128-bit Encryption.
Despite NCOA's efforts to protect your Personal Data, there is always a risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet will be intercepted. NCOA cannot ensure or warrant the security of any information you transmit over the Internet and you do so at your own risk.
Please remember that no security measures are foolproof; and NCOA cannot guarantee that information will be protected in all situations. We will make reasonable efforts to protect your Personal Data from unauthorized access.
Terms of Service
The Web Site is not designed to attract or be used by children under the age of 13. NCOA does not knowingly collect Personal Data from anyone under the age of 13, unless we first obtain permission from that child's parent or legal guardian.
How to Contact Us
For more information about our privacy practices (including compliance with applicable law), or if you want to (1) delete your Personal Data from our systems, (2) update the Personal Data that you have provided to us, or (3) change your preferences with respect to marketing contacts or other activities, contact us by email at firstname.lastname@example.org or write to us at 1901 L Street NW, 4th Floor, Washington DC 20036.
"Encryption" means the translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt it.
"Firewall" means a system designed to prevent unauthorized access to or from a public or private network. Firewalls can be implemented in both hardware and software, or a combination of both. Firewalls are frequently used to prevent unauthorized Internet users from accessing private portions of public networks. All messages entering or leaving the network pass through the Firewall, which examines each message and blocks those that do not meet the specified security criteria.
"Personal Data" means information that is identifiable to a particular individual. Examples of Personal Data include your name, likeness (such as in video or photographs), email address, demographic information, educational level, income and occupation. If other pieces of information are linked to Personal Data, they may also become Personal Data.
"Secure Sockets Layer" (SSL) means a security protocol for transmitting private information via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection. URLs that utilize an SSL connection start with https: instead of http.
"Cookie" means a data file that is stored on the hard drive of the computer you use to view a web site. Cookies are placed by that site or by a third party with a presence on the site and are accessible only by the party or site that placed the Cookie (i.e. a Cookie placed on your computer by NCOA isn't accessed by any other site you visit but a Cookie placed on your computer by an advertiser may be accessed by any site on which that same advertiser has a presence). Cookies can contain pieces of Personal Data. Cookies may be used to make the site easier to use. For example, if you check a box to ask that we store your user name on your computer so that you don't have to enter it each time you visit the site, it's stored in a Cookie on your computer.